Managed product information
Keep approved descriptions, specifications, pricing rules and availability in one maintained source.
We help suppliers and distributors replace stale catalogues and scattered order messages with a connected sales process for product information, enquiries, quotes, orders and follow-up.
Approved products, pricing and availability in one shareable place.
Buyers can prepare a clear request without repeating details by phone.
Sales and operations share the same status and next action.
When orders come in via WhatsApp, calls, or emails — and your catalog lives in a PDF or spreadsheet — the sales process creates friction that costs you deals.
Buyers see old pricing or products that are no longer available, leading to confusion and back-and-forth.
WhatsApp, email, phone — each one has to be manually processed with no unified view.
Quotes sent, no response tracked. Repeat buyers are not being managed proactively.
It is hard to know what orders are pending, what has been confirmed, and where revenue is at risk.
Connect the buyer-facing catalogue with the sales and fulfilment steps behind it. Start with enquiry and quote handling or extend the system through ordering and reporting.
Keep approved descriptions, specifications, pricing rules and availability in one maintained source.
Let buyers find relevant products and prepare an enquiry or order request from desktop or mobile.
Capture quantities, delivery needs, account details and special requirements before the team prepares a quote.
Move confirmed work through sales, stock checks, fulfilment and delivery with a visible owner and status.
Keep enquiries, quotes, orders and relevant communications connected to the buyer record.
Track open quotes, delayed orders, requested products and conversion using the workflow’s own records.
The exact scope depends on your process and existing tools. We define that scope before implementation, so you know what is being changed and why.
Map the current customer journey, tools, manual work and points where revenue or time is being lost.
Agree the smallest useful first release, the result it should improve and what can stay as it is.
Implement in practical stages, train the team, monitor the live system and improve it using real feedback.
We agree measurable priorities during the review. The system supports these outcomes; it does not replace commercial judgment or the work of your team.
Information captured from the buyer can move into the internal workflow instead of being copied from messages.
Sales staff can find current information and see the status of quotes and orders in one place.
Customers receive clearer product information, next steps and progress updates throughout the order.
Show us how buyers request products and how your team turns those requests into delivered orders. We will identify a practical first improvement.
No commitment required. Malta Enterprise support may be available to eligible Malta-based businesses; approval and eligible costs are determined by Malta Enterprise.